What Is The Best Cheap Car Diagnostic Tool App?

The best Cheap Car Diagnostic Tool App is one that provides accurate, real-time data, user-friendly interface, and compatibility with a wide range of vehicles, making car maintenance more accessible and affordable; consider exploring options offered by CAR-TOOL.EDU.VN. These apps help you monitor your vehicle’s health, diagnose issues, and potentially save money on repairs, functioning as essential tools for both professional mechanics and car enthusiasts, giving them more control over vehicle maintenance and repair processes, offering features like OBD fault code reading, car performance monitoring, and sensor data analysis for effective vehicle diagnostics and maintenance. By using the correct diagnostic tool, individuals can save significant expenses on vehicle repairs by identifying and solving problems early, which could result in better vehicle performance and longevity.

1. Understanding the Need for a Cheap Car Diagnostic Tool App

Many vehicle owners often face unexpected breakdowns and performance issues, leading to expensive repair bills. According to a 2023 study by AAA, the average cost of vehicle repair ranges from $500 to $600, potentially straining the budgets of many individuals; a cheap car diagnostic tool app is an affordable solution to address this, offering a practical way to monitor vehicle health, identify problems early, and make informed decisions about maintenance and repairs. By understanding the inner workings of their vehicles, users can potentially save significant money by addressing minor issues before they escalate into major repairs, enhancing vehicle performance and lifespan. A diagnostic app serves as a proactive approach to vehicle maintenance, helping users stay ahead of potential problems and maintain their vehicles in optimal condition.

2. What to Look for in a Car Diagnostic Tool App

Selecting the right car diagnostic tool app involves considering several essential aspects to ensure effective vehicle monitoring and diagnostics. Key features and functionalities to look for include OBD-II compatibility, real-time data monitoring, diagnostic code reading, user-friendly interface, and additional features.

2.1 OBD-II Compatibility

OBD-II compatibility is essential for a car diagnostic tool app because it determines the app’s ability to communicate with and extract data from a vehicle’s computer system. According to the Environmental Protection Agency (EPA), OBD-II (On-Board Diagnostics II) is a standardized system implemented in all cars and light trucks sold in the United States after 1996; this standardization ensures that any OBD-II compliant tool can access essential vehicle information.

• Standardization: OBD-II compliance means the app can work with a wide range of vehicles, making it versatile and cost-effective.
• Data Access: The OBD-II protocol allows the app to read diagnostic trouble codes (DTCs), monitor sensor data, and access other vital information about the engine and vehicle systems.
• Emissions Readiness: An OBD-II compliant app can also check whether a vehicle is ready for emissions testing, helping owners avoid failures and ensure compliance with environmental regulations.

2.2 Real-Time Data Monitoring

Real-time data monitoring is a crucial feature of a car diagnostic tool app that provides users with immediate insights into their vehicle’s performance. By displaying live data from various sensors and systems, the app allows for timely detection of abnormalities or issues, contributing to proactive vehicle maintenance.

• Engine Performance: Real-time data on engine RPM, coolant temperature, and throttle position can help users monitor engine health and identify potential problems like overheating or irregular performance.
• Fuel Efficiency: Monitoring fuel consumption, air-fuel ratio, and oxygen sensor readings can assist in optimizing driving habits and identifying issues affecting fuel economy.
• Sensor Data: Real-time monitoring of sensors such as the mass airflow (MAF) sensor, oxygen sensors, and ABS sensors provides a comprehensive view of vehicle operations, allowing for quick identification of malfunctioning components.

2.3 Diagnostic Code Reading

Diagnostic code reading is a fundamental function of a car diagnostic tool app that enables users to identify and understand issues within their vehicle’s systems; the app retrieves diagnostic trouble codes (DTCs) stored in the vehicle’s computer, offering insights into the nature and location of the problem.

• DTC Retrieval: The app can read and display DTCs, which are standardized codes used to identify specific issues in the engine, transmission, and other systems.
• Code Descriptions: A good diagnostic app provides detailed descriptions of each DTC, helping users understand the problem and its potential causes.
• Troubleshooting Assistance: Some apps offer additional troubleshooting information, such as possible solutions or common causes, to assist users in diagnosing and repairing the issue.

2.4 User-Friendly Interface

A user-friendly interface is essential for a car diagnostic tool app because it determines how easily and effectively users can interact with the app’s features; a well-designed interface ensures that both experienced mechanics and novice car owners can navigate the app, understand the data presented, and perform diagnostic tasks without difficulty.

• Intuitive Navigation: The app should have a clear and logical layout, allowing users to easily find the features they need without getting lost or confused.
• Clear Data Presentation: Data should be displayed in an easy-to-understand format, using graphs, charts, and simple language to convey complex information.
• Customization Options: The ability to customize the dashboard, set preferences, and personalize the app’s appearance can enhance the user experience and make the app more appealing.

2.5 Additional Features

Beyond the essential functions, additional features can significantly enhance the value and utility of a car diagnostic tool app, providing users with more comprehensive insights and capabilities.

• Data Logging: The ability to log and save data over time allows users to track vehicle performance, identify trends, and diagnose intermittent issues that may not be immediately apparent.
• Performance Testing: Features such as acceleration timers, horsepower calculators, and dyno simulations can provide insights into vehicle performance and help users optimize their driving habits.
• Vehicle Information: Access to vehicle specifications, maintenance schedules, and recall information can help users stay informed about their vehicle’s needs and ensure it is properly maintained.

3. Top Cheap Car Diagnostic Tool Apps on the Market

Selecting a suitable car diagnostic tool app involves evaluating various options available on the market. Here are some of the top cheap car diagnostic tool apps, each offering unique features and benefits.

3.1 Torque Pro

Torque Pro is a popular car diagnostic tool app known for its extensive features and customization options; it provides real-time data, diagnostic code reading, and performance monitoring capabilities, making it a favorite among car enthusiasts and professional mechanics. According to user reviews on the Google Play Store, Torque Pro stands out for its comprehensive functionality and compatibility with a wide range of vehicles.

• Real-Time Data: Torque Pro offers real-time monitoring of various parameters such as engine RPM, coolant temperature, and fuel consumption, allowing users to closely monitor their vehicle’s performance.
• Diagnostic Codes: The app can read and clear diagnostic trouble codes (DTCs), providing descriptions and potential solutions for identified issues.
• Customization: Torque Pro allows users to customize the dashboard with various gauges and displays, tailoring the app to their specific needs and preferences.

3.2 OBD Auto Doctor

OBD Auto Doctor is a user-friendly car diagnostic tool app designed for both novice and experienced users; it offers essential diagnostic features, including code reading, real-time data monitoring, and emissions readiness checks, making it a practical choice for everyday vehicle maintenance. According to OBD Auto Doctor’s official website, the app supports all OBD-II compliant vehicles and provides clear, concise information for easy understanding.

• Code Reading: OBD Auto Doctor can read and clear diagnostic trouble codes (DTCs), providing detailed descriptions to help users understand the issues.
• Real-Time Data: The app offers real-time monitoring of parameters such as engine load, fuel trim, and oxygen sensor readings, allowing users to track their vehicle’s performance.
• Emissions Readiness: OBD Auto Doctor checks whether a vehicle is ready for emissions testing, helping users avoid failures and ensure compliance with regulations.

3.3 Car Scanner ELM OBD2

Car Scanner ELM OBD2 is a versatile car diagnostic tool app known for its advanced features and compatibility with various vehicle brands; it provides real-time data, diagnostic code reading, and specialized functions for specific car models, making it a valuable tool for detailed vehicle diagnostics. User reviews on the App Store highlight Car Scanner ELM OBD2 for its extensive capabilities and brand-specific features.

• Real-Time Data: Car Scanner ELM OBD2 offers real-time monitoring of parameters such as boost pressure, air-fuel ratio, and ignition timing, providing detailed insights into vehicle performance.
• Diagnostic Codes: The app can read and clear diagnostic trouble codes (DTCs), offering enhanced descriptions and troubleshooting tips.
• Brand-Specific Features: Car Scanner ELM OBD2 includes specialized functions for brands such as Toyota, BMW, and Volkswagen, allowing users to access advanced diagnostic and coding options.

3.4 DashCommand

DashCommand is a feature-rich car diagnostic tool app that combines diagnostic capabilities with performance monitoring and data logging functions; it offers real-time data, diagnostic code reading, and customizable dashboards, making it a powerful tool for both diagnostics and performance tuning. According to Palmer Performance Engineering, the developer of DashCommand, the app is designed to provide users with comprehensive control over their vehicle’s data.

• Real-Time Data: DashCommand provides real-time monitoring of parameters such as vehicle speed, engine load, and intake manifold pressure, allowing users to track their vehicle’s performance.
• Diagnostic Codes: The app can read and clear diagnostic trouble codes (DTCs), offering detailed descriptions and possible solutions.
• Customizable Dashboards: DashCommand allows users to create custom dashboards with various gauges, charts, and displays, tailoring the app to their specific needs and preferences.

3.5 FIXD

FIXD is a user-friendly car diagnostic tool app designed to simplify vehicle maintenance and diagnostics for everyday car owners; it offers diagnostic code reading, maintenance alerts, and repair cost estimates, helping users stay informed about their vehicle’s needs and potential expenses. According to the FIXD website, the app is intended to empower car owners with the knowledge and tools to maintain their vehicles effectively.

• Code Reading: FIXD can read diagnostic trouble codes (DTCs), providing simple explanations and potential solutions for identified issues.
• Maintenance Alerts: The app sends alerts for upcoming maintenance needs, such as oil changes and tire rotations, helping users stay on top of their vehicle’s maintenance schedule.
• Repair Cost Estimates: FIXD provides estimates for potential repair costs, allowing users to budget for repairs and avoid being overcharged.

4. How to Choose the Right App for Your Needs

Selecting the right car diagnostic tool app involves assessing your specific needs and preferences to ensure the chosen app meets your requirements. Here’s a guide to help you make an informed decision.

4.1 Assess Your Technical Expertise

Evaluate your technical expertise to determine the level of complexity you are comfortable with; novice users may prefer a simple, user-friendly app, while experienced mechanics may seek more advanced features and customization options.

• Beginner: Look for apps with intuitive interfaces, clear explanations, and step-by-step instructions.
• Intermediate: Consider apps that offer a balance of simplicity and advanced features, such as real-time data monitoring and customizable dashboards.
• Advanced: Opt for apps with extensive diagnostic capabilities, data logging, and specialized functions for specific vehicle brands.

4.2 Consider Your Vehicle Type

Ensure the app is compatible with your vehicle’s make, model, and year; some apps offer specialized features for certain vehicle brands, while others are designed for universal OBD-II compatibility.

• Compatibility Check: Verify that the app supports your vehicle’s OBD-II protocol and can access the necessary data.
• Brand-Specific Features: If you own a specific brand like Toyota, BMW, or Volkswagen, consider apps that offer specialized diagnostic and coding options for those vehicles.
• User Reviews: Read user reviews to see if other owners of similar vehicles have had success with the app.

4.3 Determine Your Budget

Set a budget for your car diagnostic tool app, considering both the initial cost and any potential subscription fees or in-app purchases; some apps offer a free version with limited features, while others require a one-time purchase or subscription for full access.

• Free vs. Paid: Decide whether a free app with basic features meets your needs, or if you require the advanced capabilities of a paid app.
• Subscription Costs: Be aware of any subscription fees and factor them into your budget.
• In-App Purchases: Check for potential in-app purchases that may be necessary to unlock additional features or data.

4.4 Read User Reviews and Ratings

Research user reviews and ratings on app stores and online forums to gain insights into the app’s performance, reliability, and user experience; pay attention to both positive and negative feedback to get a balanced perspective.

• App Store Reviews: Read reviews on the App Store or Google Play Store to see what other users are saying about the app.
• Online Forums: Check online forums and communities for discussions about car diagnostic tool apps, and see which ones are recommended by experienced users.
• Reliability: Look for reviews that mention the app’s accuracy, stability, and ability to connect to vehicles consistently.

5. Step-by-Step Guide to Using a Car Diagnostic Tool App

Using a car diagnostic tool app involves a few simple steps to connect to your vehicle, read diagnostic data, and interpret the results. Here’s a step-by-step guide to help you get started.

5.1 Purchase an OBD-II Scanner

Purchase a compatible OBD-II scanner that connects to your smartphone via Bluetooth or Wi-Fi; ensure the scanner is compatible with your vehicle and the car diagnostic tool app you plan to use.

• Bluetooth vs. Wi-Fi: Choose between Bluetooth and Wi-Fi scanners based on your preferences and the app’s compatibility.
• Compatibility: Verify that the scanner supports the OBD-II protocols used by your vehicle.
• Scanner Quality: Invest in a reputable scanner brand to ensure reliable performance and accurate data.

5.2 Download and Install the App

Download and install the car diagnostic tool app on your smartphone or tablet; ensure the app is compatible with your device’s operating system and meets your diagnostic needs.

• App Store: Download the app from the App Store (iOS) or Google Play Store (Android).
• Installation: Follow the on-screen instructions to install the app on your device.
• Permissions: Grant the app the necessary permissions to access Bluetooth, Wi-Fi, and other functions.

5.3 Connect the Scanner to Your Vehicle

Locate the OBD-II port in your vehicle, typically found under the dashboard on the driver’s side; plug the OBD-II scanner into the port and turn on your vehicle’s ignition without starting the engine.

• OBD-II Port Location: Refer to your vehicle’s owner’s manual to find the exact location of the OBD-II port.
• Scanner Connection: Ensure the scanner is securely plugged into the OBD-II port.
• Ignition On: Turn the ignition to the “ON” position to power up the vehicle’s electrical system.

5.4 Pair the Scanner with the App

Open the car diagnostic tool app and follow the instructions to pair the scanner with your smartphone or tablet via Bluetooth or Wi-Fi; the app should detect the scanner and establish a connection.

• Bluetooth Pairing: Enable Bluetooth on your device and select the scanner from the list of available devices.
• Wi-Fi Connection: Connect your device to the scanner’s Wi-Fi network, if applicable.
• App Instructions: Follow the app’s instructions to complete the pairing process.

5.5 Read and Interpret Diagnostic Data

Once the scanner is paired with the app, you can start reading diagnostic data from your vehicle; the app will display real-time data, diagnostic trouble codes (DTCs), and other information about your vehicle’s systems.

• Real-Time Data: Monitor parameters such as engine RPM, coolant temperature, and fuel consumption.
• Diagnostic Codes: Read and clear DTCs, and use the app’s database to understand the meaning of each code.
• Data Interpretation: Interpret the data to identify potential issues and make informed decisions about vehicle maintenance and repairs.

6. Benefits of Using a Car Diagnostic Tool App

Using a car diagnostic tool app offers numerous benefits for vehicle owners, including cost savings, proactive maintenance, and improved vehicle performance.

6.1 Cost Savings

By identifying and addressing minor issues early, car diagnostic tool apps can help you avoid costly repairs down the road; regular monitoring of your vehicle’s health can prevent small problems from escalating into major breakdowns.

• Early Detection: Identify potential issues before they cause significant damage.
• Preventive Maintenance: Stay on top of routine maintenance tasks to keep your vehicle in optimal condition.
• Informed Decisions: Make informed decisions about repairs and avoid unnecessary expenses.

6.2 Proactive Maintenance

Car diagnostic tool apps enable you to take a proactive approach to vehicle maintenance by providing timely alerts and recommendations; staying informed about your vehicle’s needs can help you extend its lifespan and maintain its performance.

• Maintenance Alerts: Receive alerts for upcoming maintenance tasks, such as oil changes and tire rotations.
• Performance Monitoring: Track your vehicle’s performance over time and identify any changes or anomalies.
• Scheduled Maintenance: Follow a regular maintenance schedule to keep your vehicle running smoothly.

6.3 Improved Vehicle Performance

By monitoring your vehicle’s performance and identifying potential issues, car diagnostic tool apps can help you optimize its efficiency and performance; addressing problems promptly can ensure your vehicle runs smoothly and efficiently.

• Fuel Efficiency: Monitor fuel consumption and identify issues that may be affecting your vehicle’s fuel economy.
• Engine Health: Track engine performance and address any problems that may be affecting its health and longevity.
• Overall Performance: Ensure your vehicle runs smoothly and efficiently by staying on top of maintenance and repairs.

7. Common Issues and Troubleshooting Tips

While car diagnostic tool apps are generally reliable, users may encounter some common issues. Here are some troubleshooting tips to help you resolve these issues.

7.1 Connection Problems

Connection problems between the scanner and the app can occur due to various reasons; ensure the scanner is properly connected to the OBD-II port, Bluetooth or Wi-Fi is enabled, and the app is correctly configured.

• Check Connections: Verify that the scanner is securely plugged into the OBD-II port and that all connections are tight.
• Enable Bluetooth/Wi-Fi: Ensure Bluetooth or Wi-Fi is enabled on your device and that it is connected to the scanner.
• App Configuration: Check the app’s settings to ensure it is correctly configured to communicate with the scanner.

7.2 Inaccurate Data

Inaccurate data readings can be caused by a faulty scanner, incorrect app settings, or issues with the vehicle’s sensors; verify the scanner’s compatibility, check the app’s settings, and ensure the vehicle’s sensors are functioning correctly.

• Scanner Compatibility: Ensure the scanner is compatible with your vehicle and the app you are using.
• App Settings: Check the app’s settings to ensure they are correctly configured for your vehicle.
• Sensor Functionality: Verify that the vehicle’s sensors are functioning correctly and providing accurate data.

7.3 App Crashing

App crashing can be caused by software bugs, compatibility issues, or insufficient device resources; try updating the app, clearing the app’s cache, or restarting your device.

• Update App: Ensure you are using the latest version of the app.
• Clear Cache: Clear the app’s cache to remove any temporary files that may be causing issues.
• Restart Device: Restart your device to free up resources and resolve any software conflicts.

8. The Future of Car Diagnostic Tool Apps

The future of car diagnostic tool apps is promising, with ongoing advancements in technology and connectivity; these apps are poised to become even more powerful and integrated into our daily lives.

8.1 Integration with AI and Machine Learning

AI and machine learning are expected to play a significant role in the future of car diagnostic tool apps; these technologies can analyze vast amounts of data to predict potential issues, provide personalized maintenance recommendations, and even automate certain diagnostic tasks.

• Predictive Maintenance: AI algorithms can analyze data from your vehicle to predict when certain components may need to be replaced, helping you avoid breakdowns.
• Personalized Recommendations: Machine learning can provide personalized maintenance recommendations based on your driving habits and vehicle usage.
• Automated Diagnostics: AI can automate certain diagnostic tasks, such as identifying the root cause of a problem and suggesting possible solutions.

8.2 Enhanced Connectivity

Enhanced connectivity through 5G and IoT (Internet of Things) technologies will enable car diagnostic tool apps to access more data and communicate with other systems in real-time; this will lead to more accurate diagnostics, faster response times, and improved overall performance.

• Real-Time Data: 5G connectivity will enable apps to access real-time data from your vehicle, providing more accurate and up-to-date information.
• Remote Diagnostics: IoT technology will allow mechanics to remotely diagnose your vehicle, potentially saving you a trip to the shop.
• Improved Performance: Enhanced connectivity will improve the overall performance of car diagnostic tool apps, making them more reliable and efficient.

8.3 Augmented Reality (AR) Integration

Augmented reality (AR) integration will revolutionize the way we interact with car diagnostic tool apps; AR can overlay diagnostic information onto the real-world view of your vehicle, making it easier to identify and fix problems.

• Visual Diagnostics: AR can overlay diagnostic information onto the real-world view of your engine, highlighting problem areas and providing step-by-step repair instructions.
• Interactive Guides: AR can provide interactive guides that walk you through complex repair procedures.
• Enhanced User Experience: AR integration will enhance the user experience of car diagnostic tool apps, making them more intuitive and user-friendly.

9. CAR-TOOL.EDU.VN: Your Partner in Vehicle Maintenance

At CAR-TOOL.EDU.VN, we understand the importance of maintaining your vehicle in top condition; that’s why we offer a wide range of resources and tools to help you stay informed and proactive about your vehicle’s maintenance needs.

9.1 Expert Advice and Guidance

Our team of experienced mechanics and automotive experts is dedicated to providing you with expert advice and guidance; whether you’re troubleshooting a problem or simply looking for maintenance tips, we’re here to help.

• Troubleshooting Assistance: We offer troubleshooting assistance to help you diagnose and resolve any issues you may be experiencing with your vehicle.
• Maintenance Tips: We provide maintenance tips and recommendations to help you keep your vehicle running smoothly.
• Expert Advice: Our team of experts is available to answer your questions and provide personalized advice.

9.2 Wide Range of Diagnostic Tools

We offer a wide range of diagnostic tools to suit your needs and budget; from basic OBD-II scanners to advanced diagnostic systems, we have everything you need to keep your vehicle in top condition.

• OBD-II Scanners: We offer a variety of OBD-II scanners to help you read and clear diagnostic trouble codes (DTCs).
• Advanced Diagnostic Systems: We provide advanced diagnostic systems for more in-depth analysis and troubleshooting.
• Tool Recommendations: Our team can help you choose the right diagnostic tool for your vehicle and your needs.

9.3 Contact Us for Personalized Assistance

If you have any questions or need personalized assistance, don’t hesitate to contact us; our team is here to help you with all your vehicle maintenance needs.

• Address: 456 Elm Street, Dallas, TX 75201, United States
• WhatsApp: +1 (641) 206-8880
• Website: CAR-TOOL.EDU.VN

10. FAQs About Cheap Car Diagnostic Tool Apps

Here are some frequently asked questions about cheap car diagnostic tool apps to help you better understand their capabilities and benefits.

10.1 What is a car diagnostic tool app?

A car diagnostic tool app is a software application that connects to your vehicle’s computer system via an OBD-II scanner, allowing you to read diagnostic data, monitor performance, and identify potential issues; it serves as a convenient and affordable way to stay informed about your vehicle’s health.

10.2 How does a car diagnostic tool app work?

A car diagnostic tool app works by connecting to your vehicle’s OBD-II port via a compatible scanner; the app then reads data from the vehicle’s computer system, displaying real-time information, diagnostic trouble codes (DTCs), and other relevant data.

10.3 What are the benefits of using a car diagnostic tool app?

The benefits of using a car diagnostic tool app include cost savings, proactive maintenance, improved vehicle performance, and the ability to make informed decisions about repairs and maintenance; it empowers vehicle owners with the knowledge and tools to maintain their vehicles effectively.

10.4 Is a cheap car diagnostic tool app accurate?

The accuracy of a cheap car diagnostic tool app depends on the quality of the scanner and the app itself; reputable apps and scanners can provide accurate data, but it’s essential to verify the information and consult with a professional mechanic if needed.

10.5 Can a car diagnostic tool app clear diagnostic codes?

Yes, most car diagnostic tool apps can clear diagnostic trouble codes (DTCs) from your vehicle’s computer system; however, it’s important to understand the underlying issue before clearing the codes to ensure it is resolved properly.

10.6 What is OBD-II compatibility?

OBD-II (On-Board Diagnostics II) is a standardized system implemented in all cars and light trucks sold in the United States after 1996; OBD-II compatibility ensures that a car diagnostic tool app can communicate with and extract data from a wide range of vehicles.

10.7 Do I need a professional mechanic if I use a car diagnostic tool app?

While a car diagnostic tool app can provide valuable information, it’s not a substitute for a professional mechanic; if you’re unsure about the diagnosis or repair process, it’s always best to consult with a qualified mechanic.

10.8 Can a car diagnostic tool app improve fuel efficiency?

Yes, a car diagnostic tool app can help improve fuel efficiency by monitoring parameters such as fuel consumption, air-fuel ratio, and oxygen sensor readings; by identifying issues affecting fuel economy, you can take steps to optimize your driving habits and improve your vehicle’s efficiency.

10.9 Are there any risks associated with using a car diagnostic tool app?

There are minimal risks associated with using a car diagnostic tool app, but it’s essential to use reputable apps and scanners and follow the instructions carefully; incorrect settings or faulty equipment can potentially cause issues with your vehicle’s computer system.

10.10 How do I choose the right car diagnostic tool app for my needs?

To choose the right car diagnostic tool app for your needs, assess your technical expertise, consider your vehicle type, determine your budget, and read user reviews and ratings; select an app that is compatible with your vehicle, offers the features you need, and has a user-friendly interface.

By understanding the need for a cheap car diagnostic tool app, knowing what features to look for, and following the steps to use it effectively, you can take control of your vehicle maintenance and keep it running smoothly for years to come; remember to visit CAR-TOOL.EDU.VN for expert advice and a wide range of diagnostic tools to suit your needs. Our team is ready to assist you with personalized guidance and recommendations to ensure you get the most out of your vehicle maintenance efforts. Don’t hesitate to contact us at 456 Elm Street, Dallas, TX 75201, United States, via WhatsApp at +1 (641) 206-8880, or visit our website at CAR-TOOL.EDU.VN for more information and support.